To provide great water and more for the North West
To be the best UK water and wastewater company
The best service to customers
At the lowest sustainable cost
In a responsible manner
We maintain thousands of kilometres of pipes through which we deliver high-quality drinking water for customers across our region.
We collect water from the environment, then treat and store it in reservoirs. We open our land to the public, providing access to nature.
We clean the residual wastewater to meet stringent environmental consents and return it to the natural environment.
We remove wastewater and separate bioresources to generate renewable energy to reduce our carbon footprint and energy costs.
DELIVERING WATER TO CUSTOMERS
42,000
kilometres of water pipes
1.8 billion
litres of clean water every day
7.3 million
customers served 24 hours a day
Collecting and treating water
56,000
hectares of land
165
reservoirs
88
water treatment works
Cleaning and returning wastewater
567
wastewater treatment works
7,000
kilometres of rivers
1,300
kilometres of coastline
Removing wastewater and generating energy
78,000
kilometres of wastewater pipes
198,000
tonnes of sewage sludge every year
35
renewable energy facilities
Influence what we do and benefit from the value we create
Influence what we do
